Support
One address, read by the person who wrote the apps. We answer in English and Turkish, usually within two working days.
Help with a specific app
Each app has its own support page, with the questions people actually ask:
What to tell us
A report we can act on beats a fast reply to one we cannot. Where it applies, include:
- which app, and your username in it;
- your phone and its operating system version;
- what you expected to happen, and what happened instead;
- when it happened, and whether it happens every time;
- a screenshot, if there is anything to see.
Refunds and subscriptions
Purchases are handled by the store you bought from, so refunds and cancellations go through Google Play or the App Store rather than through us. If a purchase never arrived, write to us with the order number from your receipt and we will sort it out.
Business and press
Same address. Say what you are after in the first line and it will reach the right place.